Frequently asked questions
I HAVE NOT RECEIVED MY ORDER?
If after contacting your local post office service, you still need assistance regarding locating your order, feel free to contact us at firstname.lastname@example.org and one of our representatives will be happy to assist you
HOW DO I CANCEL AN ORDER?
Contact us at email@example.com within 24 hours to cancel your order
SOMETHING IS WRONG WITH MY ORDER?
Please contact firstname.lastname@example.org stating your order number along with your concerns or send a Whatsapp chat to our dedicated customer care line +234 906 928 2484
I ORDERED A PRE-ORDER ITEM, WHEN WILL IT SHIP?
ARÁBÁMBÍ pieces are on pre-order basis only. They will be dispatched within 3-5 days from order date and you will receive them within 7-10 working days from order date. Please check "delivery policy" beneath this page for details.
WHAT IF I WANT TO MAKE A CUSTOM ORDER?
To make a custom order, please send an email to email@example.com or send a Whatsapp chat to our dedicated customer care line +234 906 928 2484 with details. You can also book a 30mins free consultation meeting/call via chat or email.