I HAVE NOT RECEIVED MY ORDER?
If after contacting your local post office service, you still need assistance regarding locating your order, feel free to contact us at sales@bittany.co.uk, and one of our representatives will be happy to assist you.
HOW DO I CANCEL AN ORDER?
Contact us at sales@bittany.co.uk within 24 hours to cancel your order.
SOMETHING IS WRONG WITH MY ORDER?
Please contact sales@bittany.co.uk stating your order number along with your concerns or send a WhatsApp chat to our dedicated customer care lines +234 906 928 2484, +44 7884 903272
I ORDERED A PRE-ORDER ITEM, WHEN WILL IT SHIP?
Pre-ordered items will be dispatched within 5-10 business days from the order date, and tracking information will be communicated to you.
WHAT IF I WANT TO MAKE A CUSTOM ORDER?
To make a custom order, please send an email to sales@bittany.co.uk or send a WhatsApp chat to our dedicated customer care lines +234 906 928 2484, +44 7884 903272 with details.